SG777 Privacy Policy

01 About This Privacy Policy

This Privacy Policy applies to all personal data collected by SG777 through its website at sg777.bz, its mobile app and any other digital touchpoints operated under the SG777 brand. By using the SG777 platform or registering an account, you acknowledge that your personal data will be processed as described in this policy.

SG777 acts as the data controller for personal information collected from players. This means we are responsible for deciding how and why your data is used, and for ensuring it is handled appropriately. If you have any questions about this policy or how your data is being handled, our support team is available around the clock.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, both of which contain additional information relevant to your use of the platform.

02 Data We Collect

SG777 collects personal data in two main ways: information you provide directly when registering or using the platform, and data collected automatically as you interact with the site or app.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification).
• CNIC number or passport details when identity verification is requested.
• Email address and mobile number used to contact you and secure your account.
• Payment method details such as your JazzCash or Easypaisa account number, bank account details or card information entered during deposit or withdrawal.
• Communications you send to our support team, including live chat transcripts and email messages.

Data collected automatically:

• IP address and device identifiers used to detect fraudulent activity and verify your location.
• Browser type, operating system and screen resolution collected for technical compatibility purposes.
• Pages visited, time spent on platform, games played and betting history — used to improve platform performance and personalise your experience.
• Session cookies and analytics data as described in the Cookies section below.

03 How We Use Your Data

SG777 uses the data it collects for specific, legitimate purposes. We do not use your data in ways you would not reasonably expect. The main purposes are as follows:

• Account management: Creating and maintaining your player account, processing logins and keeping your profile up to date.
• Identity and age verification: Confirming you are who you say you are, and that you meet the minimum age requirement of 18 years.
• Transaction processing: Facilitating PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers and supported payment methods.
• Fraud prevention and security: Detecting unusual account activity, preventing money laundering and protecting all players from fraudulent behaviour on the platform.
• Platform improvement: Analysing how players use SG777 to improve game performance, navigation, loading speeds and overall experience.
• Customer support: Resolving account queries, payment issues and technical problems that you raise with our support team.
• Responsible gaming: Monitoring betting patterns to identify players who may need support, and facilitating self-exclusion or limit requests.
• Marketing communications: Sending you relevant bonus offers, promotions and platform updates by email or push notification — only where you have given consent or where permitted under applicable rules. You may opt out at any time.

04 Legal Basis for Processing

SG777 processes your personal data based on the following legal grounds:

• Contract performance: Most data processing is necessary to deliver the services you have registered for — running your account, processing bets and handling payments.
• Legal obligation: Certain processing — such as identity verification, transaction records and fraud reporting — is required to comply with applicable anti-money laundering and financial crime obligations.
• Legitimate interests: SG777 has a legitimate interest in maintaining platform security, preventing fraud and improving its services, provided this does not override your own privacy rights.
• Consent: Marketing communications and optional personalisation features are only activated where you have given clear consent. You can withdraw this consent at any time from your account settings.

05 Sharing Your Data

SG777 does not sell, rent or trade your personal data to third parties. Your information may however be shared with trusted service providers and in specific circumstances as outlined below:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to complete your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: Third-party KYC (Know Your Customer) services that help SG777 verify identity documents and confirm player ages.
• Fraud prevention agencies: Data may be shared with fraud detection services to identify and prevent financial crime affecting the platform or its players.
• Technology and hosting providers: Companies that provide server infrastructure, analytics tools and platform software necessary to run sg777.bz and its associated app.
• Legal and regulatory bodies: Where required by applicable law, court order or regulatory obligation, SG777 may disclose personal data to relevant authorities.

All third parties who process data on SG777's behalf are required to handle it securely and only for the specified purpose. They are not permitted to use your data for their own marketing or any purpose beyond what SG777 has instructed.

06 Payment Data and Financial Security

SG777 takes the security of financial data particularly seriously. All PKR transactions — whether via JazzCash, Easypaisa, Raast, bank transfer or card — are processed through encrypted payment gateways that comply with applicable payment security standards.

SG777 does not store your complete card numbers, mobile wallet PINs or online banking credentials on its own servers. Payment data passed to third-party processors is transmitted over encrypted connections and is handled according to those providers' own security frameworks.

Your transaction history within SG777 — showing deposit and withdrawal amounts and dates — is stored securely as part of your account record and is accessible to you from within your account dashboard. This data is retained for as long as required for financial record-keeping and fraud prevention purposes.

• All deposit and withdrawal transactions are logged with timestamps for your records.
• Suspicious transactions may be held pending manual review by the SG777 security team.
• SG777 may request additional verification before processing large withdrawals.

07 Cookies and Tracking Technologies

SG777 uses cookies — small data files stored on your device — to make the platform work correctly and to improve your experience. Below is a summary of the types of cookies used:

SG777 does not use third-party behavioural advertising cookies. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the platform normally.

08 Data Retention

SG777 retains personal data only for as long as it is needed for the purpose it was collected, or as long as required by applicable legal or financial record-keeping obligations.

• Active accounts: Personal and account data is retained for the lifetime of your active player account.
• Closed accounts: Following account closure, core identity and transaction records are retained for a minimum period required for fraud prevention, dispute resolution and financial compliance purposes.
• Marketing data: If you withdraw consent for marketing communications, your contact details will be removed from active marketing lists promptly, though may be retained on a suppression list to ensure you are not contacted again.
• Support communications: Chat logs and email records are typically retained for up to 24 months from the date of the interaction.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.

09 Your Privacy Rights

As an SG777 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team with your account username and a brief description of your request.

10 Children's Privacy

SG777 is strictly an adult platform and is not directed at, nor intended for use by, anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data has been submitted by or on behalf of a person under 18, that account will be closed immediately and all associated data deleted.

If you are a parent or guardian and believe that a minor has registered an account on SG777, please contact our support team immediately so we can investigate and act accordingly.

11 Security Measures

SG777 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• Encrypted storage for sensitive personal and financial data at rest.
• Access controls ensuring that only authorised SG777 staff can access personal data, and only to the extent necessary for their role.
• Regular security reviews and monitoring of platform infrastructure for vulnerabilities.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

While SG777 takes security seriously and applies industry-standard protections, no system is completely immune to risk. Players are encouraged to use a strong, unique password for their SG777 account and to never share their login credentials with anyone else.

12 Updates to This Policy

SG777 may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable requirements. When material changes are made, registered players will be notified via email or a prominent notice on the platform before the updated policy takes effect.

The effective date at the top of this page indicates when the current version was last reviewed and updated. We encourage you to check back periodically. Your continued use of the SG777 platform after any update constitutes acceptance of the revised Privacy Policy.

13 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please reach out to the SG777 support team. Our team is available 24/7 and will be happy to assist.

When contacting us about a data request, please include your registered account username and a brief description of your query so we can locate your records and respond promptly.